Dallas · Fort Worth · Southlake
Brandon Carter tunes, regulates, voices and rebuilds pianos across the Metroplex. He took a 137-year-old Steinway down to the frame and brought it back — and he will give the piano your kids practice on exactly the same attention.
Tuning from $150. Prices published below — no estimate visit required.
What a piano needs
Most people call it all "tuning." It isn't. Knowing which one your piano actually needs is most of the job — and it's the reason a good technician costs about the same as a bad one and lasts four times as long.
Making the piano sound good. Every string brought back to pitch against the others. A piano in a stable room wants this about twice a year — not because it broke, but because 20 tons of string tension slowly wins.
Making sure all the parts are working correctly. Thousands of moving wooden parts between your finger and the string. When a piano feels heavy, uneven, or like the keys are fighting you, this is almost always what it needs — not another tuning.
Adjusting the tone. Too bright and harsh, or too dull and muffled — that lives in the hammer felt, and it can be changed. This is the part most technicians skip and most owners never know to ask for.
From a single broken string to a complete rebuild — new pin block, new action, refinished case. Some technicians choose tuning or repair. Brandon does both, which means nobody has to be called in behind him.
Pricing
Nobody else in the Metroplex puts this on their website. Here is what a tuning costs, before anyone comes to your house. Prices are for our normal service area.
A piano tuned regularly — about every six months — that doesn't need repair or regulation. The great majority of visits.
Not tuned in a year or two, or moved through a drastic change in climate. These usually need a pitch raise, which is essentially a double tuning.
A piano that hasn't been tuned "in years," or doesn't play properly, gets looked at first — to be honest with you about whether it will hold a tuning at all.
Repairs, regulation, voicing and restoration are quoted per instrument. Call or text and describe what it's doing.
Restoration
A Model C semi-concert grand in a Victorian art case, completely restored in 2022 — original soundboard preserved, original one-piece ivory key tops kept, Renner Hamburg hammers and action fitted, new pin block, nickel-plated hardware. This is the ceiling of what the shop does.
Available to view by appointment. Project pianos of any size are quoted with no obligation.
Who comes to the house
Brandon has been playing piano for more than half his life and tuning them professionally since 2013. He took his degree in Sound Technology at South Plains College, studied music at the University of Oklahoma, and earned his certification from the Randy Potter School of Piano Technology.
Some technicians choose tuning or repair. Brandon does both — routine tunings and specialized ones, repairs, regulation, voicing and full restoration. In practice that means one person is responsible for your instrument from the first visit onward, and nobody has to be called in behind him.
The work has taken him from living rooms to concert halls — tunings at the Morton H. Meyerson Symphony Center, at TCU, East Texas A&M and Texas Tech Health Sciences Center, at Cathedral Guadalupe in Dallas, and for touring artists including Burt Bacharach, Lyle Lovett and Jim Brickman.
Every piano, from a family heirloom to a concert grand, has its own character. Quality pianos demand quality care — and the work is the same care whether the instrument is worth six figures or was free from a neighbour who was moving.
Service area
Based in Southlake, working Dallas to Fort Worth and the towns between. If you're just outside the list, call anyway — it's usually fine.
Schedule a tuning
Whether it's a concert grand or a spinet that hasn't been touched since the nineties — tell Brandon what you've got and he'll tell you straight what it needs.